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How long is the waiting period before I am able to file a claim?
Q: How long is the waiting period before I am able to file a claim for a lost, damaged, mis-delivered or tampered package?
If your order was damaged, mis-delivered or tampered with during transit, please contact customer service within 3 business days of delivery. If your order was lost during transit, please contact customer service within 7 business days of not receiving your order.
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