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May I exchange my returned item for a different product?
Q: May I exchange my returned item for a different product?
No. We do not exchange RMA items for different items. We will only replace an RMA'd item with an identical replacement item of the same model. If the return policy period for a refund has not yet expired, you can request an RMA refund, order a new item, and we'll refund your original purchase after we receive your returned product.
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