Q: Will you help me to clear customs?
In any circumstances, customs clearance is buyer's responsibility. Tradestead recommends buyers to consult with their countries' customs authority before importing any merchandise in large quantity to minimize customs duties and avoid delay.
We will provide the basic export documents and information, including commercial invoice and packing slip, for customs clearance at the designated country.
For small to medium shipment using express couriers, we may help buyers to clear the customs as a courtesy.