Q: My order was shipped to a wrong address. How can I solve the problem?
Error caused by the courier:
We will cooperate with the courier to retrieve the package or send a replacement once the compensation is cleared.
Error caused by us:
We will make every effort to get the package back within a reasonable period of time or compensate for the loss up to the total order value.
Error caused by yourself:
We will help you to get the package back at your cost. No other compensation will be made in such a case.